Help Center & FAQ

Nuiter utilizes high-precision astronomical algorithms based on planetary celestial ephemerides (the same data standards used by international astrophysical observatories and NASA/JPL).

We cross-reference your exact birth date, time, and geographic coordinates (latitude and longitude) of your birthplace, with automated adjustments for historical timezones and daylight saving time to capture the sky at your first breath.

This is the fundamental Cosmic Trinity of your astrological identity:

• Sun Sign (Essence & Vitality): Your conscious identity, core life purpose, ego, and primary motivations.
• Moon Sign (Emotional World & Instincts): The position of the Moon at birth, governing how you process feelings, intimacy needs, and vulnerability in love.
• Ascendant / Rising (Persona & First Impression): The sign ascending on the eastern horizon at the precise moment of birth. It shapes how others perceive you and how you initiate new beginnings.

No problem! During onboarding, select "I don't know the exact time".

We calculate your Sun and stable planetary placements while holding your Rising sign in reserve. To preserve astrological precision, you are entitled to one single permanent birth time update in Settings > Edit Profile once you locate your official birth certificate.

They reveal your cosmic behavioral temperament:

• Elements: Fire (action, courage, enthusiasm), Earth (stability, practicality, realism), Air (communication, social intellect), and Water (intuition, depth, emotional resonance).
• Modalities: Cardinal (initiative, leadership), Fixed (perseverance, loyalty, grounding), and Mutable (adaptability, versatility, flow).

Unlike generic dating apps that only look at sun signs, Nuiter cross-analyzes both full charts using a multi-layered synastry matrix:

• Chemistry & Attraction: Interplay between Venus (love languages), Mars (physical attraction), and the Sun.
• Emotional Resonance: Harmony between both Moons and Water placements.
• Communication: Alignment between Mercuries facilitating natural, effortless conversations.
• Long-Term Values: Aspects between Jupiter and Saturn signaling relational longevity and mutual respect.

Not at all! In astrology, challenging aspects (such as squares and oppositions) frequently generate the most magnetic attraction and personal growth.

Nuiter provides deep insights rather than restrictions. The score highlights where you naturally synchronize and where cultivating extra patience and open dialogue will enrich the bond.

No. Your privacy is fully protected. Other members only see your chosen name, age, photos, bio, and resulting zodiac sign icons (e.g., Sun in Taurus, Rising in Scorpio). Exact birth hours and private birth coordinates are never made public.

Navigate to Settings > Discovery Preferences. You can adjust your maximum distance radius in kilometers/miles, set age boundaries, and configure gender preferences.

In full compliance with GDPR and LGPD regulations, go to Settings > Danger Zone > Delete Account. All your account data, chats, photos, and birth charts are permanently and irreversibly purged from our servers.

Your personal safety is paramount. Always observe these safety principles:

• Meet in Public: Schedule first dates at busy cafes, restaurants, or public venues. Never meet in private residences.
• Notify a Friend: Share your live location and date details with a trusted friend or family member.
• Arrange Your Own Transportation: Never accept rides to or from the first date so you retain full mobility.
• Watch Your Food and Drinks: Keep personal belongings and drinks in sight at all times.
• Trust Your Intuition: If something feels uncomfortable, conclude the date immediately.

Block and report the account immediately!

We maintain strict zero tolerance for financial solicitations, loans, or cryptocurrency schemes. Nuiter representatives will never request banking credentials or passwords via chat.

You can report or block a user anytime:

• On their profile: tap the shield/menu icon at the top corner.
• In chat: tap conversation options and choose "Report and Block".

Reports are strictly confidential and investigated promptly by our trust & safety team.

Nuiter VIP is crafted for members looking to elevate their astrological connections:

• Unlimited Deep Synastry Analysis: Comprehensive breakdown of all inter-chart planetary aspects.
• See Who Liked You: View interested matches before swiping.
• Unlimited Rewinds: Undo accidental left swipes anytime.
• Daily Personalized Oracles: Exclusive cosmic transit guidance delivered daily.
• Radar Spotlight: Enhanced profile visibility in your area.
• Priority Support: Dedicated response within 2 business hours.

Effortlessly and transparently. Cancel anytime in Settings > Nuiter VIP > Cancel Subscription.

Your VIP access remains fully active until the end of your prepaid period with zero automated renewal charges.